Case Study

EXADATA Hardware Migration

Problem

Statement

The migration of 19c upgraded instances presented several challenges that hindered progress:

  • EXADATA Hardware Migration The client could not proceed with further upgrades until the existing 19c instance issues were addressed.
  • EXADATA Hardware Migration A critical autoconfig issue in the 4-NODE RAC environment needed resolution.
  • EXADATA Hardware Migration The issue became a showstopper, preventing any further upgrade activities.
EXADATA Hardware Migration

Solution

Proposed

To restore system stability, all XML and TNS file modifications directing configurations to the new X10 servers were removed and the process was restarted from scratch.

After attempting 30+ solutions and consulting an external Centroid DBA without success, the issue was finally resolved after 25 days of troubleshooting using a combination of four key solutions:

  • EXADATA Hardware Migration Redirecting TNS entries to the GLOBAL name instead of PDB or CDB.
  • EXADATA Hardware Migration Configuring the correct limit values in SQLNET.ORA.
  • EXADATA Hardware Migration Ensuring proper service parameter settings for the GRID listener.
  • EXADATA Hardware Migration Setting LOCAL LISTENER values to use the hostname instead of the IP address, following 19c best practices.
EXADATA Hardware Migration

Post-implementation testing confirmed that all systems were fully operational.

Business

Values

With the issue resolved, the client was able to proceed with the next upgrade instance, which had been on hold for over a month. The successful migration allowed the upgrade process to continue, leading to the decommissioning of the legacy X9 servers and a smooth transition to the X10 infrastructure.